Executives from National Australia Bank visited Northam last week to meet with key stakeholders as part of their plan to increase support for regional and rural areas.
NAB customer executive regional and agribusiness Julie Rynski said the event in Northam is the third of a number of community discussions we are holding across the country.
“The sessions are designed to not only focus on listening and understanding, but also on doing things differently so we can be a better bank for regional and rural Australia,” she said.
“People in the Northam community told us that as a bank we need to support local businesses to grow and be a community leader they can trust.
“We know that customers in regional communities love that their bankers visit them on their farms.
:It is a people business and when times get tough having a banker to support them is critical.
“Banking services are vitally important for farmers and servicing agriculture, and vital for the wellbeing of this region.
We also know that the way customers are doing banking is changing and some of the feedback we received focused on doing a better job of helping our customers who are learning to bank online, particularly our elderly customers.”